Canceling a Report Submission
Updated
Whether a submission can be canceled - and how - depends on where it is in the process.
Right after upload, before QC Review
If a validation warning appears - a report type or FHA case number mismatch - nothing has been submitted yet. You can simply fix the report and re-upload instead of proceeding, no cancellation needed. See Report Validation Warnings.
While QC Review is pending
If your report hasn't cleared QC Review yet, you can cancel it yourself:
- Open the assignment and go to the Completed Reports section, below Notes.
- Click View Details on the report.
- Scroll to the bottom of the QC Review Items section and click Cancel Submission.
The current submission stops, and the report no longer continues. To proceed, upload a new, revised report - a canceled submission can't be resumed. See Report QC Review for the full QC Review flow.
Once QC Review is past
Once QC Review has completed, the submission can no longer be canceled from your side - whether it is still being sent to the GSE or HUD, waiting for their response, or has already returned a warning, error, or status. At that point, follow the status-specific path below:
- For an error, follow the steps for its type in Report Submission: Handling Errors and Warnings, including when a Request Override applies.
- For a duplicate submission specifically, use Request Manual Report Submission instead.
If you uploaded the wrong report by mistake and it failed
If the mistaken attempt still needs to come off the order's record - for example, the lender can see it and it's causing confusion - add a note to the assignment asking them to remove it. See Notes: Messaging the Lender About an Assignment for how to write one and when to check Request a response.