Payout History, Subscriptions and Charges

Three settings pages cover the money side of your account beyond simply getting paid. This article says what is on each one and what the less obvious labels mean.

All of them need the Change company settings permission. If you do not have it, the page loads but the content is replaced with a note asking you to contact your administrator. See Custom Roles & Permissions.

Payout history

Settings → Incoming Payments → Payout History.

Every transfer to your account, newest activity at the bottom by default. Each row shows the transfer type, the assignment it belongs to, the report type, when it was created and completed, and the amount. Clicking a row opens that assignment in a new tab.

Two labels are worth knowing:

• Cancelled. The whole transfer was voided. The row is greyed out, the amount reads "Cancelled" in front of the figure, and the completed date shown is the date it was cancelled.
• Reversed. Part of an issued transfer was clawed back. It appears as a separate red line under the amount. The transfer itself still counts as made.

A row with neither shows Pending until the money completes. For what "pending" means in practice and when it lands, see When and How You Get Paid.

Export CSV at the top right downloads the history for a date range you pick.

The other tab, Payout setup, is where the bank connection lives. See Connecting Your Bank Account To Get Paid.

Subscriptions

Settings → Subscription → Subscriptions.

Two add-ons can be switched on for your company here. Both are optional, and your account works without either of them.

• SMS Notifications. New assignment offers sent to your phone. Billed at $10 a month per 500 messages, with a setup fee shown before you activate. If your company goes over the allowance the next block is added automatically, so 503 messages in a period bills as $20 rather than $10. See Offer Notifications via SMS and the SMS Notification Terms and Conditions.
• API Integration. Webhooks and API access for connecting Dwelling Blocks to your own systems. See API Automation & Subscription.

Activating either one opens a dialog that states the setup fee and the monthly fee before you confirm. An active subscription shows when you subscribed, the monthly fee, the current period, and the next billing date, and the three-dot menu has Remove subscription.

Turning the SMS add-on on for the company is not the last step. Every user who wants texts still has to switch SMS on and verify their own phone number on their own profile. The company subscription only makes that possible.

You need a company card on file before you can activate anything. If there is none, the page offers to add one.

Credit card and charges

Settings → Subscription → Credit Card holds the company card used for subscriptions. Adding or replacing it opens a secure form hosted by Stripe. Dwelling Blocks never stores the full card number.

Settings → Subscription → Charges History lists what has actually been charged to that card, with the charge, the date, the amount, and any refunded amount. Export Charges History downloads it as a CSV.

Charges here are your company paying Dwelling Blocks for subscriptions. They are unrelated to your assignment fees, which are covered in Assignment Fees.