Frequently Asked Questions
If you're unable to log into your account, ensure you're using the correct email and password. If the issue persists, try resetting your password or contact support for assistance.
To reset your password, click on the 'Forgot Password' link on the login page. Enter your registered email address, and you'll receive a link to reset your password.
If you were expecting an invite but haven't received one, check your spam or junk folder. Ensure the email address provided is correct. If the issue continues, contact the person who sent the invitation or our support team.
Since your invitation link has expired, you’ll need to follow the reset your password method to set your password for the first time. Click the “Forgot Password?” link to begin the process.
If you don’t receive a password reset email, check your spam or junk folder. Ensure you're entering the email address associated with your account. If the issue persists, contact support.
After resetting your password, ensure it’s strong and unique. Avoid sharing it with anyone.
If you suspect unauthorized access, reset your password immediately. Review your account activity and contact support for assistance.
You can reach our support team by sending email to support@dwellingblocks.com. Provide as much detail as possible about the issue for faster resolution.